.tickets--wrapper {
    display: flex;
    margin: 0.5rem -0.4375rem 0;
    height: calc(100% - 2em);
}

.tickets--list-wrapper {
    display: flex;
    flex-direction: column;
    width: 22rem;
    margin: 0 0.4375rem;
    overflow-y: scroll;
    -ms-overflow-style: none;  /* IE and Edge */
    scrollbar-width: none;  /* Firefox */
}
.tickets--list-wrapper::-webkit-scrollbar {
  display: none; /* Chrome Safari Opera */
}

.tickets--block {
    display: flex;
    position: relative;
    flex-direction: column;
    margin: 1px 0;
    border-radius: 3px;
    font-size: 0.875em;
    justify-content: space-between;
    min-height: 50px;
    overflow: hidden;
    cursor: pointer;
} 

.tickets--block::before {
    position: absolute;
    content: '';
    width: 3px;
    height: 100%;
    left: 0;
}
.tickets--block::after {
    position: absolute;
    content: '';
    width: 3px;
    height: 100%;
    right: 0;
}
.tickets--block:hover:before {
    background-color:  #ffa500;
    transition: 0.5s;
}
.tickets--block:hover:after {
    background-color:  #ffa500;
    transition: 0.5s;
}

.tickets--block-active::before {
    position: absolute;
    content: '';
    width: 3px;
    height: 100%;
    left: 0;
    background-color:  #ffa500;
}
.tickets--block-active::after {
    position: absolute;
    content: '';
    width: 3px;
    height: 100%;
    right: 0;
    background-color:  #ffa500;
}

.tickets--block-date {
    width: 5rem;
    font-size: 0.75rem;
    color: #FCCE78;
}

.tickets--block-data {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    flex: 1 1 auto;
    padding: 0.5rem 0.875rem;
}

.tickets--block-subject {
    color: #fff;
    text-transform: uppercase;
    padding: 0.3125rem 0;
    border-bottom: 2px solid transparent;
}

.tickets--block:hover .tickets--block-subject {
    border-bottom: 2px solid #ffa500;
}

.tickets--block-message {
    position: relative;
    color: #c2c2c2;
    padding: 0.3125rem 0;
    line-height: 1.4;
    max-height: 5em;
    overflow: hidden;
}

.tickets--block-message::after {
    position: absolute;
    content: '';
    bottom: 0;
    left: 0;
    width: 100%;
    height: 1em;
}

.tickets--block-status {
    display: flex;
    justify-content: space-between;
    padding: 0 0.875em 0.5em;
}
.tickets--block-status-text {
    font-size: 0.75rem;
    text-transform: uppercase;
    font-weight: 900;
    color: #c2c2c2;
}

.tickets--new-button {
    color: #000;
    font-size: 0.875em;
    font-weight: 100;
    text-transform: uppercase;
    padding: 0.25em 1em;
    background-color: #ffa500;
    border-radius: 3px;
    border: none;
    -webkit-appearance: none;
    cursor: pointer;
}

.tickets--new-button:hover {
    background-color: #ff8e00;
    transition: 0.5s;
}

.tickets--messages {
    flex: 1;
    display: flex;
    flex-direction: column;
    justify-content: flex-start;
    overflow-y: scroll;
    -ms-overflow-style: none;
    scrollbar-width: none;
}

.tickets--messages::-webkit-scrollbar {
  display: none;
}

.tickets--messages-list {
    display: flex;
    flex: 1 0 auto;
    flex-direction: column;
    border-radius: 3px;
    color: #c2c2c2;
    margin: 0 0.4375rem;
    position: relative;
    -ms-overflow-style: none;  /* IE and Edge */
    scrollbar-width: none;  /* Firefox */
}

.tickets--messages-list::-webkit-scrollbar {
    display: none; /* Chrome Safari Opera */
}

#user_tickets_list_write_new { display: none; }

.tickets--messages-list-empty,
.tickets--list-empty,
.tickets--list-dummy,
.tickets--messages-list-new {
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 3px;
    height: 100%;
}
.tickets--list-empty { 
    flex: 1 0 auto;
}

.tickets--list-dummy {
    flex: 1 1 auto;
}

.tickets--messages-list-empty span,
.tickets--list-empty span,
.tickets--messages-list-new span {
    display: block;
    text-align: center;
    font-size: 1.2em;
}

.tickets--messages-user,
.tickets--messages-system {
    border-radius: 3px;
    margin: 1px 0;
    font-size: 0.875rem;
}

.tickets--messages-header {
    display: flex;
    justify-content: space-between;
    padding: 0.5rem 0.875rem;
}

.tickets--messages-system .tickets--messages-header-name { color: #CBFFD1; }
.tickets--messages-user .tickets--messages-header-name { color: #fff; }

.tickets--messages-header-time { color: #c2c2c2; }

.tickets--messages-text {
    padding: 0.5rem 0.875rem;
    color: #c2c2c2;
}

.tickets--messages-form {
    display: none;
    flex-direction: column;
}

.tickets--messages-message {
    display: flex;
    flex-direction: row;
    justify-content: flex-start;
    position: relative;
    margin: 0.5rem 0.4375rem 0;
}

.tickets--messages-message textarea {
    width: 100%;
    font-size: 1em;
    height: 5.5rem;
    outline: none;
    border: none;
    border-radius: 3px;
    color: #fff;
    min-height: 5rem;
    line-height: 24px;
    box-shadow: inset 1px 1px 3px #000;
    padding: 0.25em 0.5em;
    resize: vertical;
    -ms-overflow-style: none;  /* IE and Edge */
    scrollbar-width: none;  /* Firefox */
    box-sizing: border-box;
}

.tickets--messages-subject, .tickets--messages-email {
    position: relative;
    flex: 1 1 auto;
    border: none;
    border-radius: 3px;
    height: 2.375rem;
    color: #fff;
    font-size: 1rem;
    box-sizing: border-box;
    box-shadow: inset 1px 1px 3px #000;
    border: 1px solid #262739;
    padding: 0 0.5rem;
    margin: 0.5rem 0.4375rem;
    -webkit-appearance: none;
    -moz-appearance:none;
}

.tickets--messages-buttons {
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    margin-left: 0.875em;
}
body[dir='rtl'] .tickets--messages-buttons {
    margin-left: unset;
    margin-right: 0.875em;
}

.tickets--messages-send-button,
.tickets--messages-close-button {
    color: #000;
    font-size: 0.875em;
    font-weight: 100;
    text-transform: uppercase;
    padding: 0.25em 1em;
    background-color: #ffa500;
    border-radius: 3px;
    border: none;
    -webkit-appearance: none;
    cursor: pointer;
}

body[dir='rtl'] .tickets--messages-send-button {
    right: unset;
    left: 10px;
}
.tickets--messages-close-button:hover,
.tickets--messages-send-button:hover {
    background-color: #ff8e00;
    transition: 0.5s;
}

.tickets--captcha {
    position: relative;
}

.tickets--captcha > div {
    margin: 1em auto 0;
}